How to become a .za ADR provider

The Authority has an open call for applications for accreditation as ADR service providers, from suitably qualified persons. Applications for accreditation will be processed in the ordinary course of business. Application requirements are listed in Regulations 37 and 38 of the ADR Regulations.

Applications should be submitted by email to adr at, by post to .za DNA, PO Box 4620 Halfway House 1685 South Africa or by hand to ZADNA, 44 Grand Central Road, Sanofi House, Halfway House, Midrand,1685, Gauteng, South Africa.

Applications should not exceed 20 pages (excluding attachments) and should adhere to 1.5 spacing and a font of 11. Proposals posted or hand delivered must be accompanied by a soft copy (CD/DVD or memory stick) which will not be returned.

Please send ADR related email to: You can also contact the Authority at telephone number +27 (0)10 020 3910.