Our mandate

ZADNA is mandated to:

  • Administer and manage the .za domain name space
  • Comply with international best practice in the administration of the .za domain name space
  • License and regulate registries
  • License and regulate registrars for the respective registries
  • Publish guidelines on:
    • the general administration and management of the .za domain name space
    • the requirements and procedures for domain name registration, and
    • the maintenance of and public access to a repository, with due regard to the policy directives which the Minister may make from time to time by notice in the Gazette
  • Enhance public awareness on the economic and commercial benefits of domain name registration
  • Conduct such investigations as it may consider necessary
  • Conduct research into and keep abreast of developments in the Republic and elsewhere on the domain name system
  • Continually survey and evaluate the extent to which the .za domain name space meets the needs of the citizens of the Republic
  • From time to time, issue information on the registration of domain names in the Republic
  • When so requested by the Minister, make recommendations to the Minister in relation to policy on any matter relating to the .za domain namespace
  • Continually evaluate the effectiveness of the (which) Act and things done in terms thereof towards the management of the .za domain namespace
  • Liaise, consult and co-operate with any person or other authority
  • Appoint experts and other consultants on such conditions as the Authority may determine
  • Respect and uphold the vested rights and interests of parties that were actively involved in the management and administration of the .za domain name space at the date of its establishment, provided that:
    • such parties must be granted a period of six months during which they may continue to operate in respect of their existing delegated sub-domains, and
    • after the expiry of the six-month period, such parties must duly apply to be licensed registrars and registries as provided for in this Part

ZADNA may, with the approval of the Minister of Communications, make regulations regarding:

  • The requirements which registries and registrars must meet in order to be licensed, including objective standards relating to operational accuracy, stability, robustness and efficiency
  • The circumstances and manner in which registrations may be assigned, registered, renewed, refused, or revoked by the registries with due regard to the express recognition of the right of groups and members of groups within the Republic to identify with, use or communicate cultural, linguistic, geographical, indigenous or any other expressions of heritage including any visual or audible elements or attributes thereof
  • Pricing policy
  • Provisions for the restoration of a domain name registration and penalties for late payments
  • The terms of the domain name registration agreement, which registries and registrars must adopt and use, in registering domain names, including issues in respect of privacy, consumer protection and alternative dispute resolution
  • Processes and procedures to avoid unfair and anti-competitive practices, including bias to, or preferential treatment of actual or prospective registrants, registries or registrars, protocols or products
  • Requirements to ensure that each domain name contains an administrative and technical contact
  • The creation of new sub-domains
  • Procedures for ensuring monitoring of compliance with the provisions of this Act and the regulations provided for in this Chapter, including regular .za domain name space technical audits
  • Such other matters relating to the .za domain name space as it may be necessary to prescribe to achieve the objectives of this Chapter
  • Policy to be applied by the Authority